Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Overview
RootWise™ is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or make a purchase. By using this website, you consent to the practices described below.
Information We Collect
We may collect information you provide directly—such as your name, email address, shipping and billing address, phone number, and payment details—when you place an order, create an account, or contact us. We may also automatically collect certain information, including your IP address, browser type, device information, and browsing activity, through cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your purchases, provide customer support, improve our products and website, send updates and marketing communications (where you have opted in), and comply with legal obligations.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.
Sharing Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business—such as payment processors, shipping carriers, and email platforms—solely to perform services on our behalf. We may also disclose information where required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. We will respond to requests in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Children's Privacy
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact
Questions regarding this Privacy Policy may be directed to:
NLI-10, LLC dba RootWise™
Email: info@nli-10.com